Terms of Use
Usage Restrictions
By using Ratel’s services, you agree to refrain from the following:
- Uploading or downloading files that contain software, materials, data, or other information that you do not own or do not have a license for.
- Uploading or downloading files that contain viruses, corrupted data, or any malicious software, or doing anything that may affect the integrity, reliability, or continued availability of the website’s information.
- Publishing, advertising, distributing, or disseminating materials or information that contain defamation, legal violations, pornographic or obscene content, content that contradicts Islamic teachings or public morals, or any illegal materials or information through the authority’s services.
- Using any means, software, or procedure to intercept or attempt to interfere with the proper functioning of the authority’s website.
- Taking any action that imposes an unreasonable, excessive, or inappropriate load on the infrastructure of the authority’s website.
- Any act that constitutes a violation of the Cybercrime Law or any other related law in the Kingdom.
Use of links to the Ratel website:
- It is prohibited to create any electronic links to the website or display them within a frame, or place their links on any website, except for links to services on websites whose objectives and general direction do not conflict with the goals, policies, and operational frameworks of the electronic services of the Communications and Information Technology Commission.
- The authority is not, under any circumstances, considered to be affiliated with or associated in any way with any trademarks, logos, symbols, service marks, or any other means used or displayed on some of the website’s services or any of its content, unless they are officially approved by its relevant departments.
- The administration reserves full rights to stop and block any link, in any form, from any unauthorized website or any site that contains inappropriate, explicit, offensive, obscene, pornographic, indecent, unacceptable, or illegal content, or names, materials, or information that violate any law or infringe upon any public or private rights.
- The administration assumes no responsibility for the content available on any other website accessed through this site or through the authority’s services.
Use of links from the website’s services
- Contact links to other services and websites are provided for the convenience of the visitor. The authority is not responsible for any content or the credibility of the services and websites linked to, and it does not endorse their content. Therefore, the use of any of these links to access non-endorsed websites or services is at the user’s own risk.
- The website does not guarantee the functionality of electronic links connected to other websites.
Intellectual Property Rights
- Unless otherwise stated, it is not permitted to sell, license, rent, modify, copy, reproduce, reprint, upload, advertise, transmit, distribute, publicly display, edit, or create derivative works from the website’s services and materials for public or commercial purposes without prior approval from the General Department of Information Technology at the authority. However, for scientific and research purposes and for raising awareness, quotation is allowed provided that proper attribution to the website is made.
- Any modification of any of the website’s content is strictly prohibited.
- The graphics and images on this website are protected by copyright, and may not be reproduced or used in any way without prior written approval from the General Administration.
Termination of Use
The website administration may, at its sole discretion, terminate, restrict, or suspend a user’s right to access and use the website’s services without notice and for any reason, including violation of the terms and conditions of use or any other conduct that the authority considers, at its discretion, unlawful or harmful to others. In the event of termination, the user will no longer be authorized to access these services.
Limitation of Liability
The electronic services provided by the Ratel website are offered solely to facilitate manual procedures. Accordingly, the user fully acknowledges that communication over the Internet may be subject to interference or interception by third parties, and that the website and its services do not replace information available through official authorities. Administrative requests and procedures can also be carried out directly before the competent authorities. Therefore, the use of this website remains the user’s responsibility, and the authority shall not, under any circumstances, be liable for any losses or damages of any kind that the user may incur, or for reliance on any statement, opinion, or advertisement on the website, or for any delay in operation, connection failure, internet access issues, equipment or software malfunctions, or the behavior or ideas of any person accessing the website. The user hereby acknowledges and agrees that their exclusive and sole remedy for any damage or loss resulting from accessing or using this website is to refrain from using it or to discontinue its use.
Virus Protection
Ratel website management makes every effort to check and test the website’s content. The user is required to run antivirus software on all materials downloaded from the website. The authority shall not bear any responsibility for any losses, interruptions, or damage to the user’s data or devices resulting from the use of the website or any materials obtained from it.
Waiver of Claims
- The Ratel website, its services, information, materials, and functions available on it or accessible through it are provided to the user “as is” and “as available,” without any representation, promises, or warranties of any kind. The authority cannot guarantee or be held responsible for any interruptions, errors, or omissions that may arise from the use of this website, its content, or any website linked to it, whether with or without its knowledge.
- The Ratel website, its services, information, materials, and functions available on it or accessible through it are provided to the user “as is” and “as available,” without any representation, promises, or warranties of any kind. The authority cannot guarantee or be held responsible for any interruptions, errors, or omissions that may arise from the use of this website, its contents, or any website linked to it, whether with or without its knowledge.
Indemnification
The user agrees not to take any action against the authority, its employees, or those responsible for managing, maintaining, updating, or providing the website’s services, and releases them from all obligations, liabilities, and compensations arising from the use of the services, whether due to the user’s breach of the terms and conditions of use or any applicable laws.
Standards for Comments and Electronic Participation:
All comments submitted through electronic participation channels are subject to a filtering process to ensure that the commenter complies with the standards and guidelines for publishing comments. The administration has the right not to publish any comments it deems unsuitable for publication. The standards for publishing comments include the following:
- The commenter must adhere to public morals, the laws of the Kingdom, and Islamic teachings, and must avoid using any inappropriate expressions or indecent language.
- The comment must be focused on the topic under discussion and must not deviate from it in any way.
- Avoid making any personal criticisms that do not aim to enrich the presented idea.
- Avoid sectarianism and refrain from any racist topics or doctrinal disputes.
- Ensure accuracy when writing any Qur’anic texts or religious opinions, and it is preferable not to engage in such matters except by specialists.
- Avoid writing any personal information, including any contact details.
Use of Cookies
Cookies may be used in electronic interactions to better serve the user. A cookie is a piece of data that an electronic service may send to the browser and which may be stored on the user’s computer. The purpose of cookies placed on the user’s computer is only to facilitate browsing websites and they do not serve any other functions.
